Orders & Payments Q: How do I place an order? A: You can place an order online through our website or contact our customer service team for assistance. Q: What payment methods are supported? A: We accept a variety of payment methods, including credit cards, debit cards, and PayPal. Shipping & Returns Q: How do I arrange delivery? A: We will arrange for a logistics company to deliver the product, and the specific time depends on the shipping option and location you choose. Q: Do you accept international orders? A: Yes, we can serve customers worldwide. Q: How do I process returns? A: Please check our Return Policy page for detailed return terms and procedures. Products & Services Q: Do you provide installation services? A: Currently, we only sell products and do not provide installation services. Customer Support Q: How do I contact the customer support team? A: You can contact our customer support team via email or call our customer service hotline. Q: How do I know the status of my order? A: You can log in to your account to check the status of your order, or contact the customer service team for real-time updates.